Manage Ticket Notes

Updates, gets, and deletes ticket notes by ID.

Gets a note from a ticket.

Path Parameters

  • tenantIdstringrequired

    Describes the clientId or mspId of the tenant

  • ticketTypestringrequired

    Supported ticket type

    Enum:
    incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks
  • ticketIdstringrequired

    Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets

  • noteIdstringrequired

    Unique Identifier of the notes associated with the ticket

Responses

  • idinteger

  • subjectstring

  • descriptionstring

  • createdTimestring

  • updatedTimestring

  • createdByobject

Loading Examples...

Updates ticket notes.

Path Parameters

  • tenantIdstringrequired

    Describes the clientId or mspId of the tenant

  • ticketTypestringrequired

    Supported ticket type

    Enum:
    incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks
  • ticketIdstringrequired

    Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets

  • noteIdstringrequired

    Unique Identifier of the notes associated with the ticket

Request Body

application/json

  • descriptionstring

Loading Examples...

Responses

  • idinteger

  • subjectstring

Loading Examples...

Deletes ticket note.

Path Parameters

  • tenantIdstringrequired

    Describes the clientId or mspId of the tenant

  • ticketTypestringrequired

    Supported ticket type

    Enum:
    incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks
  • ticketIdstringrequired

    Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets

  • noteIdstringrequired

    Unique Identifier of the notes associated with the ticket

Responses

200OK