Search Ticket Responses

Search responses of a ticket

Notes

  • Date format must be yyyy-MM-ddTHH:mm:ssZ (GMT)

Path Parameters

  • tenantIdstringrequired

    Describes the clientId or mspId of the tenant

  • ticketEntitystringrequired

    Supported service desk entity.These are case sensitive.

    Enum:
    incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks
  • ticketIdstringrequired

    Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets

Query Parameters

  • pageNointeger

  • pageSizeinteger

    Default: 100

  • sortNamestring

    Default: response.id

  • isDescendingOrderboolean

  • queryStringstring

  • startCreationDatestring

    Filter response with request creation date. Provide from date.

  • endCreationDatestring

    Filter response with request creation date. Provide to date.

  • internalboolean

    Internal or universal responses:- If internal=true gets only the internal responses. - If internal=false gets global responses. - By default it gets all responses of the ticket.

Responses

  • resultsarrayrequired

  • totalResultsnumberrequired

  • orderBystringrequired

  • pageNonumberrequired

  • pageSizenumberrequired

  • totalPagesnumberrequired

  • nextPagebooleanrequired

  • nextPageNonumberrequired

  • previousPageNonumberrequired

  • descendingOrderbooleanrequired

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