Create and Get Ticket Notes
Creates and gets ticket notes.
Gets multiple notes from a ticket.
Path Parameters
- ticketType
Supported ticket type
- Enum:
- incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks
- ticketId
Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets
- clientId
Describes the clientId of the tenant
Query Parameters
- pageNo
page no
- pageSize
page size
Default: 100
- sortName
sort based on name
Default: note.id
- isDescendingOrder
sorting in descending
- queryString
queryString for filtering
- searchWord
Search for a note with a specific word provided in the note.
- startCreationDate
Search for note created within a specific date range. startCreationDate denotes the from date.
- id
Note ID
- endCreationDate
endCreationDate denotes the to date.
- endUpdationDate
endUpdationDate denotes the to date.
- startUpdationDate
Search for the note updated within a specific date range. startUpdationDate denotes the from date.
Responses
- results
- totalResults
- orderBy
- pageNo
- pageSize
- totalPages
- nextPage
- nextPageNo
- previousPageNo
- descendingOrder
Creates ticket notes.
Path Parameters
- ticketType
Supported ticket type
- Enum:
- incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks
- ticketId
Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets
- clientId
Describes the clientId of the tenant
Request Body
application/json
- description
Responses
- id
- subject