Get Activity Log of tickets

Gets user activities on tickets.

Path Parameters

  • clientIdstringrequired

    Describes the clientId of the tenant

  • ticketEntitystringrequired

    Supported service desk entity.These are case sensitive.

  • ticketIdstringrequired

    Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets

Query Parameters

  • startTsstring

    To get activities performed on an incident within a certain duration, provide the start time and end time. startTs indicates the from date and time.

  • endTsstring

    endTs indicates the to date and time.

  • isDescendingOrderstring

    To list the data in a descending order (high to low), provide `isDescendingOrder: true`, otherwise provide false. By default, data is listed in descending order.



  • resultsarray

  • totalResultsnumber

  • pageSizenumber

  • nextPageboolean

  • startDatestring

  • endDatestring

  • descendingOrderboolean

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