Get Custom Form Details

Gets the custom form fields for a ticket type.

Notes

Identify if the field is either a custom default field: customField: false/true.

  • customField: True indicates the field is a custom field
  • customField: False indicates the field is a default field

Path Parameters

  • tenantIdstringrequired

    Describes the clientId or mspId of the tenant

  • ticketEntitystringrequired

    Supported service desk entity.These are case sensitive.

    Enum:
    incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks

Responses

  • idstring

  • classCodestring

  • displayLabelstring

  • namestring

  • fieldTypestring

  • mandatoryboolean

  • editableboolean

  • descriptionstring

  • valuestring

  • defaultValuestring

  • optionsarray

  • selectedOptionobject

  • customFieldboolean

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