Associate Incident to Alert

Associate client's incident with a given alert.

Path Parameters

  • alertIdstringrequired

    Alert unique Identifier

  • incidentIdstringrequired

    Incident unique Identifier

  • clientIdstringrequired

    Describes the clientId of the tenant

Request Body

application/json

  • statusstring

    The incident status used to check the status of an incident.

  • prioritystring

    The incident priority: low, normal, high, urgent, and very low.

    Enum:
    LowNormalUrgentVery low
  • toEmailstring

    The email address to receive incident notifications.

  • assignedUserobject

    The designated user who is assigned to the incident.

  • customFieldsarray

    User-customized fields that can include additional information about an incident. Use the Get Incident Custom Fields API to get custom fields of an incident.

  • attachmentsarray

    Information related to the incident in base64 encoded format.

Request Body Samples

{
  "status": "Resolved",
  "priority": "Low",
  "toEmail": "john.smith@domain.com",
  "assignedUser": {
    "id": "USR0000002146",
    "loginName": "API-User-1"
  },
  "customFields": [
    {
      "id": "UDF0000003790",
      "name": "External Id",
      "value": "2"
    },
    {
      "id": "UDF0000003791",
      "name": "Incident History",
      "value": "request custom field - text"
    }
  ],
  "attachments": [
    {
      "name": "1.txt",
      "file": "U2FtcGxlIFRleHQgZmlsZS0gdGVzdGluZyB3aXRoIGF0dGFjaG1lbnQ="
    },
    {
      "name": "2.txt",
      "file": "U2FtcGxlIFRleHQgZmlsZS0gdGVzdGluZyB3aXRoIGF0dGFjaG1lbnQ="
    }
  ]
}

Responses

200OK