Associate Incident to Alert
Associate client's incident with a given alert.
Path Parameters
- alertId
Alert unique Identifier
- incidentId
Incident unique Identifier
- clientId
Describes the clientId of the tenant
Request Body
application/json
- status
The incident status used to check the status of an incident.
- priority
The incident priority: low, normal, high, urgent, and very low.
- Enum:
- LowNormalUrgentVery low
- toEmail
The email address to receive incident notifications.
- assignedUser
The designated user who is assigned to the incident.
- customFields
User-customized fields that can include additional information about an incident. Use the Get Incident Custom Fields API to get custom fields of an incident.
- attachments
Information related to the incident in base64 encoded format.
Request Body Samples
{
"status": "Resolved",
"priority": "Low",
"toEmail": "john.smith@domain.com",
"assignedUser": {
"id": "USR0000002146",
"loginName": "API-User-1"
},
"customFields": [
{
"id": "UDF0000003790",
"name": "External Id",
"value": "2"
},
{
"id": "UDF0000003791",
"name": "Incident History",
"value": "request custom field - text"
}
],
"attachments": [
{
"name": "1.txt",
"file": "U2FtcGxlIFRleHQgZmlsZS0gdGVzdGluZyB3aXRoIGF0dGFjaG1lbnQ="
},
{
"name": "2.txt",
"file": "U2FtcGxlIFRleHQgZmlsZS0gdGVzdGluZyB3aXRoIGF0dGFjaG1lbnQ="
}
]
}