TicketsOASCreate Tickets/api/v2/tenants/{clientId}/{ticketEntity}Manage Tickets/api/v2/tenants/{clientId}/{ticketEntity}/{ticketId}Search Tickets/api/v2/tenants/{tenantId}/{ticketEntity}/searchCreate Ticket Categories/api/v2/tenants/{tenantId}/{ticketEntity}/categoriesUpdate and Get Categories List/api/v2/tenants/{tenantId}/{ticketType}/categories/{categoryId}Manage Incident Business Impact/api/v2/tenants/{clientId}/incidents/businessImpactsUpdate Incident Business Impact/api/v2/tenants/{tenantId}/incidents/businessImpacts/{uniqueId}Manage Forward Mapping/api/v2/tenants/{tenantId}/incidents/forwardMappingManage Reverse mapping/api/v2/tenants/{tenantId}/incidents/reverseMappingManage Incident Urgency/api/v2/tenants/{clientId}/incidents/urgenciesUpdate Incident Urgency/api/v2/tenants/{clientId}/incidents/urgencies/{uniqueId}Update Tickets with Actions/api/v2/tenants/{clientId}/{ticketEntity}/{ticketId}/{actions}Get Ticket Status Change Reasons/api/v2/tenants/{tenantId}/{ticketType}/statusReasonsPost a Response on Ticket/api/v2/tenants/{clientId}/{ticketEntity}/{ticketId}/responsesSearch Ticket Responses/api/v2/tenants/{tenantId}/{ticketEntity}/{ticketId}/responses/searchGet Ticket Responses for a Resource/api/v2/tenants/{clientId}/{ticketEntity}/{ticketId}/responses/{responseId}/resources/{resourceId}Create and Get Ticket Notes/api/v2/tenants/{clientId}/{ticketType}/{ticketId}/notesManage Ticket Notes/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}Get Custom Form Details/api/v2/tenants/{tenantId}/{ticketEntity}/customFormGet Custom Field Details/api/v2/tenants/{tenantId}/customFields/{classCode}/{customFieldId}Get Ticket Custom Fields/api/v2/tenants/{tenantId}/customFields/{classCode}Get SLA Policy/api/v2/tenants/{tenantId}/{ticketType}/slaPolicies/{id}Search SLA Policies/api/v2/tenants/{tenantId}/{ticketType}/slaPolicies/searchGet Activity Log of tickets/api/v2/tenants/{clientId}/{ticketEntity}/{ticketId}/activitylog