Manage Ticket Notes by ID

Updates, gets, and deletes ticket notes by ID.

delete
/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}

Deletes ticket note.

Path Parameters

  • tenantIdstringrequired

    Describes the clientId of the tenant

  • ticketTypestringrequired

    Supported ticket type:INCIDENT

  • ticketIdstringrequired

    Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets

  • noteIdstringrequired

    Unique Identifier of the notes associated with the ticket

get
/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}

Gets a note from a ticket.

Path Parameters

  • tenantIdstringrequired

    Describes the clientId of the tenant

  • ticketTypestringrequired

    Supported ticket type:INCIDENT

  • ticketIdstringrequired

    Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets

  • noteIdstringrequired

    Unique Identifier of the notes associated with the ticket

post
/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}

Updates ticket notes.

Path Parameters

  • tenantIdstringrequired

    Describes the clientId of the tenant

  • ticketTypestringrequired

    Supported ticket type:INCIDENT

  • ticketIdstringrequired

    Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets

  • noteIdstringrequired

    Unique Identifier of the notes associated with the ticket