Get Custom Field

Gets the details of a custom field.

Use the supported entities along with their class code:

Entity Class Code
Service request SERVICEREQUEST
Time-bound request ACSTICKET
Task TASK
Incident INCIDENT
Problem PROBLEM
Change request CHANGE
Scheduled tasks SCHEDULEDTASK
User USER
Knowledge base article KBARTICLE

Custom fields are user defined fields to include additional information of the entity.

get
/api/v2/tenants/{tenantId}/customFields/{classCode}/{customFieldId}

Path Parameters

  • tenantIdstringrequired

    Describes the clientId of the tenant

  • classCodestringrequired

    Unique name of the custom form

    Enum:
    SERVICEREQUESTACSTICKETTASKINCIDENTPROBLEMCHANGESCHEDULEDTASKUSERKBARTICLE
  • customFieldIdstringrequired

    Unique Id of the custom field in the custom form

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