Update and Get Categories List

Gets the list of categories and Update categories for an entity type.

get
/api/v2/tenants/{tenantId}/{ticketType}/categories/{categoryId}

Gets the list of categories for an entity type.

Path Parameters

  • tenantIdstringrequired

    Describes the clientId or mspId of the tenant

  • ticketTypestringrequired

    Supported ticket type

    Enum:
    incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks
  • categoryIdstringrequired

    Parent category uuid or Child category uuid

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post
/api/v2/tenants/{tenantId}/{ticketType}/categories/{categoryId}

Update the child or parent category names.

Notes

In this endpoint, the following actions can be performed on a category

  • Rename a category
  • Assign child categories to a parent category
  • Change the status of a parent category to a child category
  • A child category cannot be changed to a parent category using this endpoint.

Path Parameters

  • tenantIdstringrequired

    Describes the clientId or mspId of the tenant

  • ticketTypestringrequired

    Supported ticket type

    Enum:
    incidentsproblemsserviceRequeststimeBoundRequestschangeRequeststasks
  • categoryIdstringrequired

    Parent category uuid or Child category uuid

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