Post a Response on Ticket
Updated tickets with responses.
- For attachments, files must be converted to bytes stream with base64-encoding.
- The default creator (API User) uses id and loginName to change default settings.
- Based on the setting Make default submission status of a pending request as open, the status of the Pending request will change to Open.
- A file attachment is limited to 50MB.
- Date format is yyyy-MM-ddTHH:mm:ssZ (GMT).
Supported service desk entity.These are case sensitive.
Unique Identifier (UUID) for incidents,service requests,problem universall called as tickets
Describes the clientId of the tenant