Create or Update Service Group

Use this API to create a parent (root level) service group.

This API can perform the following actions on a service group:

  1. Create a service group
  2. Rename a service group
  3. Add set of services to a service group
  4. Change knowledge base articles assigned to a service group
  5. Add a service group as child to a parent service group

Path Parameters

  • clientIdstringrequired

    Describes the clientId of the tenant