Create Alert Escalation Policy

Creates an alert escalation policy. The policy is a predefined action to be taken when an alert is not acknowledged.

Notes

  • escalationType:
    • AUTOMATIC_UNTIL_ACKNOWLEDGED_CLOSED_SUPPRESSED_TICKETED: Automated notifications via recipient users until acknowledged, closed, suppressed, or ticketed.
    • AUTOMATIC_UNTIL_ACKNOWLEDGED_CLOSED_SUPPRESSED: Automated notifications via recipient users until acknowledged, closed, or suppressed.
    • MANUAL: Contact users directly as required.
  • filterCriteria: Use the following filter request structure for "Alert : Occurrence Frequency".
    • occurrences: Any integer.
    • frequency: Any integer.
    • frequencyType: In hours or days or weeks
post
/api/v2/tenants/{tenantId}/escalations

Path Parameters

  • tenantIdstringrequired

    Describes the clientId or mspId of the tenant

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